The public sector is challenged to provide ever more citizen-centric policies and services for more people with fewer resources. In this new landscape, public organizations have to engage and enable people like never before. For many public organizations, doing so involves two challenges: the first concerns changes in how an organization approaches the design and delivery of its products and services. But since products, and especially services are deeply embedded in organizations, the second challenges concerns changes to the organization itself that are necessary to sustain and maintain these new products and services. This symposium shows how different governments are employing human-centred design thinking, design methods and design practices to innovate and transform their own organizational approaches to policy-making and policy implementation. The event offers an opportunity to discuss if these approaches are relevant to German policy-makers and public managers.
Information on participating / attending:
If you wish to attend please register via Fax: +49-30-259 219 444 or e-mail publicdesign@hertie-school.org
Date:
04/25/2013 08:30 - 04/25/2013 16:00
Event venue:
Hertie School of Governance | Friedrichstraße 180 | 10117 Berlin
10117 Berlin
Berlin
Germany
Target group:
Scientists and scholars, Students
Email address:
Relevance:
international
Subject areas:
Art / design, Economics / business administration, Politics
Types of events:
Conference / symposium / (annual) conference
Entry:
04/15/2013
Sender/author:
Miriam Hauft
Department:
Pressestelle
Event is free:
yes
Language of the text:
English
URL of this event: http://idw-online.de/en/event43297
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