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The full research report of the Hochschule für Finanzwirtschaft & Management offers sound insights, potential fields of action, and strategic recommendations for the responsible use of AI in the financial sector.
How are banks productively using artificial intelligence (AI) today – and where is the development heading? Prof. Dr. Dirk Neuhaus and Salim Willems explore this question in the latest research report from the Hochschule für Finanzwirtschaft & Management (HFM).
The analysis shows that the pioneers are primarily countries with a high level of digitalisation and innovative strength, including the USA and Western European nations. Banks are currently deploying AI mainly to automate processes, reduce costs, and deliver more efficient customer service – for example, through assistance systems, chatbots, or recommendation technologies.
‘AI has long been part of everyday operations in banks. With over 350 use cases analysed, our research report shows where banks stand today and what will matter tomorrow. We provide fact-based guidance for decision-makers, innovators and designers in the banking sector.’ ,” summarises Prof. Dr. Dirk Neuhaus.
The full research report offers sound insights, potential fields of action, and strategic recommendations for the responsible use of AI in the financial sector. Which technologies dominate, and where the greatest opportunities lie – read the full report here:
https://www.s-hochschule.de/forschung/forschungsgebiete-und-projekte#forschungsp...
Since 2009, Prof. Dr. Dirk Neuhaus has held the Professorship for Information Systems in Financial Services Companies at the HFM. His research focuses are:
• Digital transformation in banks and insurance companies
• Artificial intelligence
• Digital business models and processes
The Hochschule für Fianzwirtschaft & Management (HFM) is a private, state-recognised university of applied sciences based in Bonn. It offers working professionals, trainees, and school leavers practice-oriented study and continuing education programmes designed to prepare them for demanding specialist and leadership roles in the (financial) industry. Having been successfully re-accredited at the institutional level by the German Council of Science and Humanities, the HFM fulfils its educational and research mission with a commitment to excellence and sustainability. It promotes lifelong learning and maintains professional dialogue with executives, particularly in the financial sector. This collaboration ensures that its study and training content meets the requirements of the business world:
www.s-hochschule.de
https://www.s-hochschule.de/forschung/forschungsgebiete-und-projekte#forschungsp...
Prof. Dr. Dirk Neuhaus, author of the research report
Copyright: Hochschule für Finanzwirtschaft & Management
Criteria of this press release:
Journalists, Scientists and scholars, all interested persons
Economics / business administration, Information technology
transregional, national
Research projects, Research results
English
Prof. Dr. Dirk Neuhaus, author of the research report
Copyright: Hochschule für Finanzwirtschaft & Management
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