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06/13/2022

Here’s how to change login and password

Informationsdienst Wissenschaft

These instructions will help you with login or password problems. If you have set up an idw account, you can log in at the top right of this page under "Login". To do so, please enter your self-selected username (not your e-mail address) and your self-selected password.


Forgotten password:

If you have forgotten your username or password, you can still log in using the "Forgotten password" function. You will find it directly below the login lines at the top right of the page https://idw-online.de/en/forgottenpassword.

Click on "Forgotten password?" and on the next page enter the e-mail address under which you are registered in the idw system. Afterwards, a link will be sent to you automatically by e-mail, which you can use to log in (please check your inbox and, if necessary, your spam folder).

We recommend changing the password as described in the next paragraph.


Change data:

If you go to your personal idw offer https://idw-online.de/en/menu with your user ID and password, you will find there, among other things, the menu item "Edit personal data". Here you can change e-mail addresses, telephone numbers, passwords, etc.


Please do not forget to save the changes in the idw system (not: in your browser)! To do so, please click twice: "Check data", then "Save data".


Breakdown service:

You know your password and user name, but the login does not work? Please try this:

  • Note correct spelling, including lower and upper case and if you have used a space in password or user name. Special characters can cause problems. The following characters are not allowed anymore: "<>?'/%$&
  • Delete browsing history and cookies, then try to log in again.
  • Use a different browser and try to log in again.
  • Check whether a (new) security software in your company is causing problems, e.g. a strict firewall; change the settings if necessary. Then try to log in again.
  • If you changed your password some time ago: Try to log in with your old password. You may not have saved the change (see above).
  • If none of this helps, please contact us at service@idw-online.de and we will be happy to help you.


Help

Search / advanced search of the idw archives
Combination of search terms

You can combine search terms with and, or and/or not, e.g. Philo not logy.

Brackets

You can use brackets to separate combinations from each other, e.g. (Philo not logy) or (Psycho and logy).

Phrases

Coherent groups of words will be located as complete phrases if you put them into quotation marks, e.g. “Federal Republic of Germany”.

Selection criteria

You can also use the advanced search without entering search terms. It will then follow the criteria you have selected (e.g. country or subject area).

If you have not selected any criteria in a given category, the entire category will be searched (e.g. all subject areas or all countries).